Privacy Policy – Quinre

At Quinre, where we craft pieces from the world’s finest fabrics—Mongolian cashmere, Italian leather, Turkish cotton, and washable silk—your privacy is as precious as the materials we source. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (quinre.com), purchase our luxury apparel and accessories, or engage with our brand. We’re committed to transparency, so you can shop for pieces that elevate your everyday with confidence, knowing your data is handled with the same care we put into our cashmere sweaters or leather totes.

By using our website, making a purchase, or interacting with Quinre, you agree to the terms of this Privacy Policy. We may update this policy periodically; any changes will be posted here with a revised “Last Updated” date.

1. Information We Collect

We only gather personal information that helps us provide, improve, and personalize your Quinre experience—whether you’re browsing washable silk blouses, inquiring about Mongolian cashmere care, or tracking an order of Italian leather accessories. The information we collect falls into two categories:

1.1 Information You Provide Voluntarily

  • Account & Purchase Details: When you create a Quinre account or place an order (e.g., for a Mongolian cashmere scarf, Turkish cotton sheets, Italian leather tote), we collect your name, email address (for order updates like “your washable silk blouse has shipped”), shipping address, billing address, and payment information (e.g., credit card details—processed via secure third-party providers, not stored by us).
  • Fabric & Preference Data: If you save details to your account (e.g., “Size M for cashmere sweaters,” “Prefers natural-toned leather,” “Interested in washable silk care tips”), we collect these to simplify future shopping (e.g., auto-filling your size when you view new Turkish cotton linens) and tailor recommendations (e.g., suggesting a cashmere cardigan if you purchased a cashmere scarf). We also collect feedback from surveys (e.g., “What fabric features matter most to you?”) to refine our collections.
  • Communication Data: If you reach out to us (via [email protected] or website forms) with questions (e.g., “How do I wash my Quinre silk blouse?”), support requests (e.g., “My Italian leather tote has a scratch”), or fabric inquiries (e.g., “Is your Mongolian cashmere ethically sourced?”), we collect your message, contact details, and any photos you share (e.g., a pic of the leather scratch) to resolve issues and share expertise.
  • Mailing List Sign-Up: If you opt in to receive updates (e.g., new fabric collections, cashmere care guides, exclusive offers for Italian leather accessories), we collect your email address to send personalized content—you can unsubscribe at any time.

1.2 Information Collected Automatically

When you browse our website—whether comparing Mongolian cashmere sweater styles, reading “How to Care for Italian Leather” guides, or checking reviews for Turkish cotton towels—we may collect non-personal or aggregated data to enhance functionality and your shopping experience:

  • Device & Usage Data: Your device type (e.g., smartphone, laptop), browser, IP address, operating system, and pages visited (e.g., which washable silk designs you viewed, how long you spent on Mongolian cashmere product pages).
  • Browsing & Shopping Behavior: Details like items added to your cart (but not purchased), search terms (e.g., “lightweight cashmere sweater”), and filter selections (e.g., “Italian leather, crossbody style”)—this helps us understand what fabrics and pieces our customers love, and improve our lineup (e.g., adding more washable silk colors if they’re in high demand).
  • Cookies & Tracking Tools: We use cookies (small text files) to remember your preferences (e.g., saved shipping address, recently viewed Turkish cotton sheets) and track how you interact with our site. For example, cookies help us recall that you’re interested in “sustainable fabrics” so we can highlight our ethically sourced Mongolian cashmere. You can disable cookies in your browser settings, though this may limit features like saving your cart or personalized fabric recommendations.

2. How We Use Your Information

We use your personal information for specific, fabric-focused purposes—all tied to making your Quinre experience smoother, whether you’re investing in a luxury cashmere piece or stocking up on Turkish cotton essentials:

  • Fulfill Orders: Process and ship your purchases (e.g., “your Italian leather tote has shipped”), send order confirmations, tracking updates, and delivery notifications (critical for time-sensitive items like cashmere scarves ordered for gifting).
  • Personalize Your Experience: Tailor product recommendations to your fabric preferences (e.g., suggesting a washable silk skirt if you bought a silk blouse, highlighting Turkish cotton pillowcases if you purchased sheets) and account details (e.g., showing your saved size first for cashmere sweaters). We also use your data to customize content (e.g., sending leather care tips if you own an Italian leather accessory).
  • Improve Our Products & Services: Analyze browsing and purchase data to refine our collections (e.g., adding more plus sizes to our cashmere line, expanding washable silk styles) and enhance our website (e.g., making it easier to filter products by fabric type). We also use feedback to fix issues (e.g., adjusting Italian leather tote straps based on customer input).
  • Communicate With You: Send updates you’ve opted into—like new fabric launches (e.g., “Introducing Our New Turkish Cotton Linen Collection”), care guides (e.g., “5 Ways to Extend the Life of Your Mongolian Cashmere”), or exclusive offers (e.g., “20% Off Italian Leather Accessories”). We also follow up on support requests (e.g., “Your cashmere repair is complete”) to keep you informed.
  • Ensure Security: Protect against fraud (e.g., verifying payment details for a high-value order of Italian leather goods), unauthorized access to your account (e.g., blocking suspicious login attempts), or misuse of our website (e.g., preventing fake accounts from hoarding limited-edition cashmere pieces).

3. How We Protect Your Information

We take data security seriously—especially for information related to your luxury purchases (e.g., billing details, fabric preferences)—and use industry-standard measures to keep your personal information safe:

  • Secure Storage: Personal data (like account credentials, order history, fabric preferences) is stored on encrypted servers with restricted access—only authorized Quinre team members can access it, and only for work-related purposes (e.g., processing orders, answering cashmere care questions).
  • Payment Security: We never store your full credit card or payment details. All payments are processed via trusted, PCI-DSS compliant third-party providers (e.g., Stripe, PayPal) that specialize in secure payment handling for luxury e-commerce.
  • Data Minimization: We only keep your information for as long as needed:
  • Order details: Retained for 7 years for legal and tax purposes.
  • Fabric preferences (e.g., size for cashmere, leather color choices): Stored in your account until you delete them or close your account.
  • Browsing data: Aggregated and anonymized after 6 months (so we can’t link it back to you).
  • Security Updates: We regularly update our website and systems to protect against new threats (e.g., malware, phishing attempts) that could compromise your data—especially important for safeguarding your payment and account information.

4. Sharing Your Information

We never sell your personal information to third parties. We only share data in limited cases, and always to support your Quinre experience—whether you’re buying cashmere or leather:

  • Service Providers: Third-party partners who help us fulfill orders (e.g., shipping carriers like UPS to deliver your Turkish cotton sheets), process payments (e.g., PayPal), host our website (e.g., AWS), or manage our marketing (e.g., email platforms for fabric care guides). These providers are contractually required to protect your data and only use it for the services we request.
  • Legal Requirements: If required by law (e.g., a court order, government request, or to comply with anti-fraud regulations), we may share information—though we will only share what is strictly necessary and notify you if permitted by law.
  • Business Transitions: In the event of a merger, acquisition, or sale of Quinre assets, your information may be transferred to the new owner—but they will be bound by this Privacy Policy to protect your data and fabric preferences.

5. Your Privacy Rights

You have control over your personal information, and we make it easy to exercise your rights—whether you want to update your cashmere size or access your order history:

  • Access Your Data: Request a copy of the personal information we hold about you (e.g., your order history, saved fabric preferences, browsing data for washable silk items) by emailing [email protected].
  • Correct Errors: Ask to update or correct inaccurate information (e.g., a wrong shipping address for your Italian leather tote, an outdated email in your account) by reaching out to our team.
  • Delete Data: Request that we delete your personal information (where legally allowed)—note that we may need to retain some data (e.g., order records for tax purposes) or anonymize browsing data instead of deleting it entirely.
  • Opt Out of Marketing: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any Quinre email (e.g., cashmere sale alerts, leather collection updates). You’ll still receive transactional emails (e.g., order confirmations, shipping updates).
  • Disable Cookies: Adjust your browser settings to block cookies (though this may affect website features like saving your cashmere size or remembering items in your cart).

6. Third-Party Links

Our website may include links to third-party sites (e.g., a payment provider’s terms page, a fabric certification organization’s blog, a dry-cleaning guide for silk) or feature social media widgets (e.g., Instagram feeds of customer cashmere photos). We do not control these third parties, and their privacy policies may differ from ours. We recommend reviewing the privacy policy of any third-party site you visit—especially if you share fabric-related questions or personal details there.

7. Children’s Privacy

We do not intentionally collect personal information from children under 13. Our luxury fabrics and pieces are designed for adult shoppers, and we encourage parents to supervise any online activity by children. If you believe a child has provided us with information (e.g., an email for a cashmere review), please email [email protected]—we will delete the data immediately.

8. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data (e.g., fabric preferences, order information), please reach out to our team:

Email: [email protected]

Last Updated: September 3, 2025